KNOWLEDGE BASE

Redshift - Removing an Extract May Cause an Error when Viewing all Data


Published: 29 Jan 2018
Last Modified Date: 30 Jan 2018

Issue

When changing an extract connection to a live connection with Amazon Redshift, the following error might occur: 

"Internal Error - An unexpected error occurred and the operation could not be completed."


The error will occur when previewing the data on the Data Source tab or when trying to View All Data from a worksheet.

Environment

  • Tableau Desktop 10.4
  • Windows 10
  • Amazon Redshift

Resolution

Upgrade to Tableau Desktop 10.5

Cause

This error is related to a known issue, ID 680348, that was fixed in version 10.5
Did this article resolve the issue?