KNOWLEDGE BASE

Publishing Dialog Stops Responding at Sending Data to Server


Published: 26 Sep 2014
Last Modified Date: 16 Feb 2017

Issue

When publishing to Tableau Server in an environment with an NGINX proxy server, the publishing dialog might stop responding at the "Sending Data to Server" step.

Environment

  • Tableau Server
  • Nginx proxy server

Resolution

Work with your IT team to increase the value of the client_max_body_size setting. 

Cause

By default, client_max_body_size is configured for 1 MB. Tableau workbooks and extracts are often much larger than 1 MB and cannot be passed through the proxy server.
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