KNOWLEDGE BASE

Published Workbook Does Not Display in Firefox


Published: 05 Sep 2014
Last Modified Date: 03 Nov 2015

Issue

When viewing a published workbook, it does not display in Firefox but displays correctly in Chrome and Internet Explorer.

Environment

  • Tableau Server 
  • Firefox
  • SSL

Resolution

Work with your IT team to determine which intermediate certificate needs to be bundled with the certificate for Tableau Server. 

Cause

Unlike other browsers, Firefox uses a proprietary certificate store instead of the system certificate store and needs an intermediate certificate bundled with the certificate for Tableau Server. 
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