KNOWLEDGE BASE

Prompted For Password Using Refresh All Extracts


Published: 08 Dec 2016
Last Modified Date: 24 Jan 2017

Issue

When you select Data > Refresh All Extracts, a prompt for credentials is produced for data sources which are not password protected.

Environment

Tableau Desktop 10.1.3 and earlier versions

Resolution

Option 1:

Upgrade to Tableau Desktop 10.1.4 or a newer version. For more information, see Upgrade Tableau Desktop.

Option 2: 

Clicking OK will allow the refreshes to proceed in 10.1.3 and earlier.

 

Cause

This behavior is related to known issue ID 594324 which has been corrected in more recent versions.
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