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Prompt for Authentication When Opening Workbooks with Embedded Credentials


Published: 09 Dec 2014
Last Modified Date: 21 Apr 2015

Issue

When you try to open a workbook or data source that was published with embedded credentials, Tableau Server prompts for authentication. In addition, if you select this workbook or data source on the Data Connections page, the Edit link is disabled (unavailable). 

Environment

  • Tableau Desktop 8.2.5, 8.2.6, 8.3.0, and 8.3.1
  • SQL Server
  • PostgreSQL

Resolution

  1. Upgrade Tableau Desktop: 
    • ​For Tableau Desktop 8.2.x, upgrade to Tableau Desktop 8.2.7 or a later version.
    • For Tableau Desktop 8.3.x, upgrade to Tableau Desktop 8.3.2 or a later version.
  2. Republish the workbook or data source.

Cause

This behavior is a known issue that has been resolved in later releases.
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