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Overriding Display Scaling on High DPI Monitors


Published: 16 Oct 2017
Last Modified Date: 20 Oct 2017

Issue

How can I override DPI scaling, so that Tableau Desktop and Reader do not scale up with my DPI settings?

Environment

  • Microsoft Windows
  • Tableau Desktop 10.4
  • Tableau Reader 10.4

Resolution

When opening Tableau Desktop, add a flag to override DPI scaling, or modify the system DPI scaling.

Option 1: Use the command prompt to disable High DPI Scaling

Windows:
  1. Open the command prompt as an administrator
  2. type: cd "C:\Program Files\Tableau\Tableau <version>\bin"
  3. type: tableau.exe -DOverride=EnableHighDPIScaling:off
Note: If Tableau Desktop is not installed on drive C, replace C: in the file path above with the correct drive letter.
 

Option 2: Change the shortcut target

  1. On the computer running Tableau, right-click the Tableau Desktop or Reader icon, and then click Properties.
  2. On the Shortcut tab, in Target, append -DOverride=EnableHighDPIScaling:off to the existing statement, and then click OK.
  3. "C:\Program Files\Tableau\Tableau <version>\bin\tableau.exe" -DOverride=EnableHighDPIScaling:off
  4. Double-click the Tableau Desktop icon to start Tableau Desktop.
 

Option 3: Modify the DPI scaling of the Windows Environment.

Windows 7
  1. Click Start, click Control Panel, and then click Display.
  2. To change the size of text and windows, click Small or Medium, then click Apply.
  3. Right-click the desktop and click Screen resolution.
  4. Click the image of the monitor that you want to adjust.
  5. Close Tableau Desktop and sign out of Windows and back in again.
Windows 10
  • Log out and in to the system. 
  • Adjust display settings: 
    • Select Display > Change the size of text, apps, and other items, and then adjust the slider for each monitor. 
  • Change application properties: 
    • Navigate to C:\ProgramData\Microsoft\Windows\Start Menu\Programs 
    • Right-click the shortcut for Tableau 10.4, select Properties, select the Compatibility tab, and then select the Disable display scaling on high DPI settings check box. 

Cause

Starting with Tableau 10.4, Tableau scales the user interface and visualizations. When the scaling factor is set to 150, Tableau can look “enlarged.” Turning off High DPI Scaling returns Tableau to its unscaled state – essentially forcing it to look the same as previous releases of Tableau Desktop.
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