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*** Not authorized Invalid session token when logging in to Tableau Online using tabcmd


Published: 22 Sep 2017
Last Modified Date: 22 Sep 2017

Issue

When attempting to log in to Tableau Online using tabcmd, the following error occurs:
 
***Not authorized
Invalid session token...

Environment

  • Tableau Online
  • Tabcmd

Resolution

As a temporary workaround please use the following steps:
 

  1. Change the Server Name to use the full pod URL (Ex: https://10az.online.tableau.com instead of https://online.tableau.com)

    Note: The pod prefix can be found in the web URL when signed in to Tableau Online

  2. Once the outage is resolved, changing back to https://online.tableau.com is recommended.

Cause

This behavior is related to a known issue that is currently under investigation.
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