KNOWLEDGE BASE

Tableau Desktop and Non-Persistent Virtual Machines


Published: 25 Jan 2013
Last Modified Date: 21 Mar 2018

Issue

When running Tableau Desktop on non-persistent virtual machines, you are required to enter the product key every time the application is started.

Environment

  • Tableau Desktop 10.4 and earlier versions
  • Non-Persistent Virtual Machines

Resolution

Option 1:

Upgrade to Tableau Desktop 10.5 or a newer version to use the Virtual Desktop Support. For more information, see Configure Virtual Desktop Support.

Option 2:

For Tableau Desktop 10.4 and earlier versions.
  • Use a hosted-virtualization or Terminal Server solution, such as Microsoft RemoteApp or Citrix hosted applications. In these solutions, Tableau Desktop is installed on and run from a RemoteApp or Citrix server, and the application can correctly access licensing information.

 

Cause

Support for non-persistent virtual environments was added in Tableau Desktop 10.5. 


 

Additional Information

All of Tableau’s products operate in virtualized environments when they are configured with the proper underlying Windows operating system and minimum hardware requirements.
 
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