KNOWLEDGE BASE

Tableau Desktop and Non-Persistent Virtual Machines


Published: 25 Jan 2013
Last Modified Date: 30 May 2017

Issue

When running Tableau Desktop on non-persistent virtual desktops, you may be required to enter the product key every time the application is started.

Environment

  • Tableau Desktop
  • Non-Persistent Virtual Machines
  • Citrix Xendesktop
  • Microsoft Application Virtualization (App-V)

Resolution

Use a hosted-virtualization or Terminal Server solution, such as Microsoft RemoteApp or Citrix hosted applications. In these solutions, Tableau Desktop is installed on and run from a RemoteApp or Citrix server, and the application can correctly access licensing information.

 

Cause

The FLEXNet licensing mechanism is not compatible with non-persistent virtual environments.


 

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