Issue
You do not receive any e-mails even though you have successfully subscribed to a view.As a Tableau Server Administrator, you notice that when a subscription task is being executed, the following errors might be found in the Tableau Server logs:
Error sending email. Details: javax.mail.SendFailedException: Invalid Addresses.
or
com.sun.mail.smtp.SMTPAddressFailedException: 554 5.7.1 <smtp-server-name[server-ip-address]>: Client host rejected: Access denied.
Whereby:
- smtp-server-name is the full computer name of the machine the SMTP server is on.
- server-ip-address is the IP address of the machine the SMTP server is on.