KNOWLEDGE BASE

No Notification Received When Data Driven Alert Fails


Published: 27 Apr 2018
Last Modified Date: 27 Apr 2018

Issue

You do not receive an email when a data-driven alert fails three times. 

Environment

Tableau Server 2018.1 
Tableau Online

Resolution

As a Server Administrator or Site Administrator, troubleshoot existing failing alerts. For more information, see Set Up a Server for Data-Driven Alerts.
Once a failed alert is fixed or a new alert is created, alert owners will receive notification emails.

Cause

Notifications are not sent for alerts which were failing prior to upgrading to 2018.1. 

Additional Information

Tableau Online was upgraded to version 2018.1 on April 24th, 2018. 
 
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