KNOWLEDGE BASE

No Extract Refresh Entry in Background Tasks


Published: 20 Jun 2017
Last Modified Date: 20 Jun 2017

Issue

Extract refresh takes a long time, then completes, however the extract refresh task status does not show in Background Tasks for Extracts view on Tableau Server as expected.

Environment

Tableau Server 10.2.1

Resolution

On the top of the view, there is a slider filter for "Runtime (sec)".
  1. Hover over that filter, and a small icon will appear in the upper right.
  2. Click that icon to show all values.

Cause

The maximum value of the "Runtime (sec)" slider filter is below the runtime of the extract refresh that is not showing.
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