KNOWLEDGE BASE

No "Download As" Version Option When Downloading Workbook from Tableau Server or Online 2018.1


Published: 07 May 2018
Last Modified Date: 09 May 2018

Issue

When you download a workbook from Tableau Server or Tableau Online 2018.1 or newer, it cannot be opened in an older version of Tableau Desktop, and an error occurs:
This file was created by a newer version of Tableau. Please upgrade Tableau to the version (or greater) that the file was saved in.
There is no option to download as an older version. 
 

Environment

  • Tableau Desktop 10.5 and earlier versions
  • Tableau Server 2018.1
  • Tableau Online

Resolution

Use the download link at the top right when you are looking at an individual view in the workbook. The URL will look something like: 
https://<servername>/#/<site>/<sitename>/<views>/<workbook name>/<view name>
After you select Tableau Workbook, you will see a drop-down allowing you to choose the version to download as. 
 

Cause

Only the download link in a dashboard or worksheet gives the option to download as another version.
 

Additional Information

The download links from URLS like the below will not provide an option to download as an earlier version: 
  • https://<server name>/#/<site>/<sitename>/workbooks/<workbook number>/views
  • https://<server name>/#/<site>/<sitename>/projects/<project number>/workbooks 
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