KNOWLEDGE BASE

Multiple Value Drop-Down Quick Filter Does Not Close


Published: 11 Dec 2014
Last Modified Date: 05 Jan 2017

Issue

When selecting values from a multiple value drop-down Quick Filter menu in Internet Explorer 8, the drop-down menu might not go away after values have been selected.

Environment

  • Tableau Server 8.2.5, 8.3.0
  • Internet Explorer 8

Resolution

Try one of the following resolutions:

Option 1

Use a multiple value list instead of a multiple value drop-down menu. For more information, see Quick Filter Options.

Option 2

Upgrade to Tableau Server 8.2.6 or 8.3.1. For more information, see Upgrading Tableau Server.

Option 3

Use a different browser.
Did this article resolve the issue?