KNOWLEDGE BASE

Missing Fields and Unexpected Results when Updating Pivot Table Data Source


Published: 12 Jan 2017
Last Modified Date: 27 Mar 2017

Issue

When refreshing a datasource connected to a pivot table, Tableau may present some unexpected behavior, including: 
  • Missing columns
  • Incorrect field values
  • Incorrect column names
  • Error: Internal Error An Unexpected error occurred and the operation could not be completed

Environment

Tableau Desktop 9.2.8 - 10.0.5

Resolution

Upgrade to Tableau Desktop 10.0.6 or a newer version. For more information, see Upgrade Tableau Desktop
 

Cause

This behavior is related to known issue 577292 which has been corrected in more recent versions.
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