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Maps Do Not Render on Tableau Server


Published: 22 Aug 2013
Last Modified Date: 26 Apr 2016

Issue

Maps do not render in Tableau Server. It is possible to navigate directly to the map URL in a web browser.

Environment

  • Tableau Server
  • Web Proxy

Resolution

Ensure that the Run As User is a domain account with full permissions.

Cause

The Run As User was NT AUTHORITY/Network Services. This user was not on the domain and did not have permission to go through the web proxy.
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