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Map Data Layers Unavailable After Upgrade


Published: 19 Jun 2014
Last Modified Date: 13 Nov 2015

Issue

After you upgrade to Tableau Desktop 8.2, the map data layer might not be available.

Environment

Tableau Desktop 8.2

Resolution

Option 1:

Upgrade to Tableau Desktop 9.0 or a newer version. For more information, see Upgrading Tableau Desktop

Option 2:

Use Classic Maps. In Tableau Desktop, navigate to Map > Background Maps > Tableau Classic.

Cause

The mapping system for Tableau Desktop 8.2 does not include data layers.
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