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Login Screen Displayed on Web page instead of Embedded Worksheet or Dashboard


Published: 04 Apr 2018
Last Modified Date: 05 Apr 2018

Issue

When opening a web page with an embedded worksheet or dashboard, a login screen appears instead of expected visualization.

Environment

  • Tableau Server
  • Browser add-ons (privacy or ad-blocking)

Resolution

  • Disable your Ad-blocking or Privacy related browser add-ons.
  • Or, whitelist Tableau Server in your browser add-ons.

Cause

Privacy browser add-ons (such as Ghostery) may prevent the browser from presenting Tableau Server with the session ID, which may cause your users to be redirected to the login screen instead of rendering the requested visualization.
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