KNOWLEDGE BASE

Load Balancer Shows as Stopped


Published: 08 Jul 2013
Last Modified Date: 01 Sep 2015

Issue

After running the tabadmin status command, Tableau Server status shows as "DEGRADED" and the Tableau Server Load Balancer shows as stopped.
Furthermore, the Tableau Server log files have recorded the following error message: 

FATAL: Role "repository" does not exist 

Environment

Tableau Server

Resolution

To resolve this issue, provide the Run As User account with explicit read and write permissions to the entire disk drive where Tableau Server is installed.

Cause

The Run As User account does not have enough permissions to the drive where Tableau Server is installed. For more information, refer to the Run As User topic in the Server Help.
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