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Live Data Intermittently Disappears from View and Underlying Data is not Available


Published: 07 Oct 2016
Last Modified Date: 10 Oct 2016

Issue

After connecting live to Amazon Redshift, the data does not load in the preview data window. Additionally, some views may appear blank even though dimensions and measures are all valid on Rows/Columns.

Environment

  • Tableau Desktop 10.0
  • Mac OS
  • Amazon Redshift

Resolution

Ensure the correct Amazon Redshift driver is installed.

Cause

This may be caused by an incorrect driver, such as a PostgreSQL driver.
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