KNOWLEDGE BASE

iSeries Extracts Fail to Refresh


Published: 14 Aug 2013
Last Modified Date: 26 May 2016

Issue

iSeries extracts fail to refresh when published to Tableau Server with embedded credentials.

Environment

  • Tableau Server 8.0.2
  • Windows 7
  • IBM DB2 iSeries (ODBC)

Resolution

Manually enter database credentials for the extract in Tableau Server.

Cause

iSeries credentials were dropped when published.

Additional Information

To verify, check the Background Tasks view. If the refresh failed with an invalid password or username message, re-enter the credentials manually in Tableau Server and run a refresh to test.
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