Installation Fails Due to Symantec Endpoint Quarantine

Issue

When installing Tableau Desktop or Tableau Server, Symantec Endpoint might block the installation and move the installation files to quarantine, with a notification similar to the following:

Scan Type: Auto-Protect Scan
Event: Security Risk Found!
Security risk detected: WS.Reputation.1
File: <filepath>
Location: Quarantine
Computer: <Computer Name>
User: <User Name>
Action taken: Quarantine Succeeded
Date found: <Date>

Environment

Tableau Desktop
Tableau Server
Symantec Endpoint

Resolution

Work with your IT team to ensure that Symantec Endpoint is updated with the latest software updates and virus definitions.
If updating definitions does not resolve the issue, you can visit Symantec Software Whitelisting Request to report a false positive.

Cause

Symantec Endpoint definitions are outdated, or giving a false positive although a virus is not actually present.

Additional Information

The "reputation" risk indicates that the file is new and not recognized by Symantec. It is not an indication that actual malware has been detected.
This issue is more likely to occur when a Tableau update has just been released.
Tableau's code is digitally signed with a digital certificate as Symantec recommends.