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Images Do Not Appear After Publishing from Tableau Desktop on the Mac


Published: 10 Jan 2017
Last Modified Date: 31 Mar 2017

Issue

When publishing a workbook from Tableau Desktop on Mac to Tableau Online or Tableau Server, images are not visible. 

Environment

  • Tableau Desktop
  • Tableau Server
  • Tableau Online
  • Mac OS

Resolution

Remove the following characters: / ? < > \ : * | " from image filenames, update the workbook and republish. 

Cause

Certain characters ( / ? < > \ : * | ") are acceptable in filenames on the Mac, but not on Windows. As Tableau Server and Tableau Online are installed on Windows computers, these characters cannot be present in filenames on Tableau Server. 
 
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