KNOWLEDGE BASE

Image and Crosstab Download Dialogs Display Incorrectly in Chinese, Korean or Japanese Languages


Published: 23 Apr 2017
Last Modified Date: 14 Jun 2017

Issue

Download dialogs for images and crosstabs do not display correctly when the language is set to Chinese, Korean or Japanese. 

Environment

Tableau Server 10.2.1

Resolution

Upgrade to Tableau Server 10.3 or a later version. For more information, see Upgrading Tableau Server.

As an alternative workaround, use Internet Explorer.

Cause

This behavior is related to a known issue (ID: 633652) that has been fixed in a later version of Tableau Server. 
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