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Errors: "Google Analytics returned empty page" or "An unknown error related to remote content was detected (500)" When Refreshing Google Analytics Data Source


Published: 25 May 2017
Last Modified Date: 19 Sep 2017

Issue

When attempting to refresh Google Analytics data sources, intermittently the following errors may occur: "Google Analytics returned empty page." or "An unknown error related to remote content was detected (500)"

Environment

  • Tableau Online
  • Tableau Desktop
  • Tableau Server
  • Google Analytics

Resolution

This Google Analytics API intermittent issue is under investigation by Google with active support from Tableau. For more information, see Google Issue Tracker 63320055.
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