KNOWLEDGE BASE

Garbled Message is Showed When Using an non-English Local/Language in Authentication Prompt


Published: 18 Dec 2017
Last Modified Date: 16 Feb 2018

Issue

In non-English environments, a garbled message could be shown in the authentication window after signing into your Google account when connecting to Google Analytics or Google BigQuery.

Environment

  • Tableau Desktop 9.0.x - 10.4.x (October 2017 Release or later)
  • Google BigQuery
  • Google Analytics
  • Google Sheets

Resolution

Upgrade to Tableau Desktop to any of the following versions: 10.5.1, 10.4.4, 10.3.8, 10.2.10, 10.1.14, 10.0.15, 9.3.19, 9.2.21, 9.1.22 or later versions. 

For more information, see Upgrading Tableau Desktop in Tableau Help.

Cause

This behavior is related to a known issue (ID: 716683) which has been fixed in a recent release of Tableau Desktop. 
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