KNOWLEDGE BASE

File Store Process Shows Perpetual Synchronizing State


Published: 05 Jun 2015
Last Modified Date: 29 Nov 2016

Issue

After upgrading to Tableau Server 9, the Status page shows that the File Store process is busy, with a "Synchronizing" message.

Environment

Tableau Server 9

Resolution

Publish a data source extract to Tableau Server.

Cause

This is expected behavior based on the implementation of the File Store process. For more information, see 9.0.2 Release Notes.
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