KNOWLEDGE BASE

File Store Perpetually Synchronizing in Tableau Server


Published: 31 Aug 2016
Last Modified Date: 22 Feb 2017

Issue

After upgrading Tableau Server, the file store process(es) show a "synchronizing" status indefinitely. 
 

Environment

  • Tableau Server 10.0.0 and 10.1.0 - 10.1.1
  • Multi-node environment

Resolution

Upgrade to Tableau Server 10.0.1, 10.1.2, or a newer version. For more information, see Upgrade Tableau Server.

Cause

This behavior is related to a known issue that has been fixed in later versions.
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