Issue
Extract refreshes are reporting as failed from the Jobs page on Tableau Cloud and Tableau Server although the refresh itself is successful (data is updated).
Last Modified Date: 09 Apr 2024
Environment
- Tableau Cloud
- Tableau Server 2023.3.0
Resolution
Workaround
If a scheduled refresh fails five consecutive times, Tableau Cloud suspends the refresh. The schedule is suspended because the job is marked failed.Please follow these steps to resume the schedule.
1. Select Resume on the schedule.
2. Run the schedule by selecting Refresh Extracts Now.
Cause
This issue is under investigation with issue ID: W-14750937.Thank you for providing your feedback on the effectiveness of the article.
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