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OData Extracts Do Not Refresh


Published: 19 Feb 2013
Last Modified Date: 23 Dec 2016

Issue

An extract of an OData data source fails to refresh. Additionally, the following error message might be seen in the Tableau Server Background Tasks admin view:
 
com.tableausoftware.vizql.dll.DataSourceException: You do not have permissions from the OData source to access the data. Check with the data provider to obtain or update your permissions.

Environment

  • Tableau Server
  • OData extract

Resolution

Configure the Tableau Server Run As User account to have permissions to connect to and download data from the OData data source. 

Cause

This issue occurs because the Tableau Server Run As User account does not have the permissions necessary to connect to and download data from the OData data source.
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