KNOWLEDGE BASE

Data in the View Does Not Update After Extract Refresh


Published: 18 May 2016
Last Modified Date: 27 Sep 2016

Issue

When you refresh a MySQL datasource in Tableau Desktop, the refresh appears to complete, but the view doesn't reflect new data. 

 

Environment

  • Tableau Desktop 9.3.0 - 9.3.5
  • MySQL

Resolution

Option 1:
Upgrade to Tableau Desktop 9.3.6.  For more information, see Upgrading Tableau Desktop.

Option 2:
  1.  Save workbook.
  2. Deselect Use Extract.
  3. Refresh the data.
  4. Reselect Use Extract.

Cause

This behavior is related to a known issue which has been corrected.
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