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Download Data and Crosstab Options Are Unavailable


Published: 01 Oct 2013
Last Modified Date: 23 Dec 2016

Issue

When you click the Download toolbar button on a dashboard, Data and Crosstab options are unavailable.

User-added image

Environment

  • Tableau Server
  • Dashboard

Resolution

Option 1

Click within an individual worksheet or quick filter on the dashboard and try to export again.

Option 2

Verify that user permissions for View Summary Data and View Underlying Data are set to Allow. For more information, see Check Current Permissions.

Cause

This behavior is by design. An individual worksheet must be selected so that Tableau Desktop knows which worksheet to export data from. 
 
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