KNOWLEDGE BASE

Errors: "XML enumerated value cannot be encoded." Or "The parameter is incorrect." After Attempting to Create Extracts on Unsupported Operating Systems


Published: 24 Feb 2017
Last Modified Date: 27 Jun 2017

Issue

When attempting to create an extract on the unsupported Windows Vista and Windows Server 2008 (non-R2) operating systems, the following errors might occur:
"XML enumerated value cannot be encoded"
or 
"The parameter is incorrect."

Alternatively, when refreshing existing extracts, the following error may occur: 
 
com.tableausoftware.nativeapi.dll.DataSourceException: Tableau Data Engine Error: 40610: The parameter is incorrect.

Environment

  • Tableau Desktop 10.1.4 or later versions
  • Tableau Server
  • Windows Server 2008 (non R-2)
  • Windows Vista
  • Excel

Cause

Windows Vista and Windows Server 2008 (non-R2) are unsupported workarounds. Please note that starting with Tableau 10.3, we will begin blocking installations on these operating systems. See Release Notes.

 
Did this article resolve the issue?