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"Errors occurred while reloading the data source" During Extract Refresh


Published: 14 Mar 2013
Last Modified Date: 20 Jun 2016

Issue

An extract refresh failed with the following error: 

translation missing: en.extracts.errors.refreshing Errors occurred while reloading the data source.
Errors for '<filter-name1>':, Error parsing filter for field '<field-name1>', ignoring filter.,
Errors for '<filter-name2':, error parsing filter for field '<field-name1>', ignoring filter.,
Errors for '<filter-name2':, error parsing filter for field '<field-name1>', ignoring filter.,

Environment

Tableau Desktop

Resolution

Determine the changes that have been made to the data source:
  1. Open the workbook in Tableau Desktop. 
  2. Examine the fields that have a red exclamation mark next to them. 
  • If it is a calculated field, recreate the calculated field to reference the new field in the data source.
  • Reassign the field in the data list to the new field in the data source. To do this, right-click the field and select Replace References.
  1. Close and recreate the extract. To do this, from the Data pane, right-click the data connection, and select Close. Then click Extract.
  2. Republish the extract, and then test the extract refresh process on Tableau Server to verify the resolution.

Cause

This issue is often caused by a change in the underlying data. When the underlying data has changed, fields in the data connection cannot be referenced. 
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