KNOWLEDGE BASE

Error When Authenticating to Tableau Server or Tableau Online Using Alteryx over SAML


Published: 22 Dec 2016
Last Modified Date: 25 Apr 2017

Issue

When authenticating from Alteryx to Tableau Server or Tableau Online configured with SAML, sign-in errors might occur. 

Environment

  • Tableau Server 
  • Tableau Online 
  • Alteryx 
  • REST API

Resolution

Use the local or AD credentials for the user created on Tableau Server, rather than the SAML credentials. 
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