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Error "Username or password incorrect" Refreshing Tableau Online Extract from Command Line Utility


Published: 29 Jan 2015
Last Modified Date: 09 Oct 2015

Issue

When using the Tableau Data Extract command-line utility to refresh extracts on sites using the URL "http://online.tableau.com", the following error might occur:
 
Username or password incorrect.

Environment

  • Tableau Online
  • Tableau Data Extract command-line utility
  • Tableau Desktop 8.3.0-8.3.2
  • Tableau Server configured to use SAML
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