KNOWLEDGE BASE

Error: "​Unknown Server Error" When Using the Web Edit Feature after Leaving the Session over 30 minutes


Published: 10 May 2016
Last Modified Date: 07 Jul 2017

Issue

When editing a workbook after leaving the session over 30 minutes, the following error might occur: 

Unknown Server Error

Environment

Tableau Server 9

Resolution

Option 1 

Upgrade to Tableau Server 10.1. For more information, see Upgrading Tableau Server.

Option 2

When editing a view via Tableau Server, try not to leave the webedit session for too long so that there is no timeout on your session. 

Cause

This behavior is related to a known defect (ID: 511263) that has been fixed in the release 10.1 of Tableau Desktop.
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