KNOWLEDGE BASE

Error "Unknown Server Error" When Loading a Workbook Connected to a Spatial File


Published: 15 Aug 2017
Last Modified Date: 20 Sep 2017

Issue

When you load a workbook connected to a spatial file, the following error might occur:
 
“Unknown server error” appears.

Environment

Tableau Server 10.3.2

Resolution

As a Tableau Server Administrator, upgrade to Tableau Server 10.3.3. For more information, see Upgrading Tableau Server in Tableau Help.

Cause

This behavior is related to a known issue (ID: 681400) that has been fixed in a recent release of Tableau Server. 
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