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Error "Unknown error - No such directory" Restoring Backup


Published: 14 Jun 2013
Last Modified Date: 09 Sep 2015

Issue

When restoring Tableau Server from a backup, the following error might appear in the command prompt:
 
Unknown error - No such directory

In addition, when running tabadmin start, the following error might occur:

*** Failed to load configuration from C:/Program Files (x86)/Tableau/Tableau Server/data/tabsvc/config/workgroup.yml
 
Finally, when running either a tabadmin status or tabadmin start, the following entry appears in the tabadmin.log file:
 
No such file or directory - D:/Program Files (x86)/Tableau/Tableau Server/data/tabsvc/config/workgroup.yml

Environment

Tableau Server

Resolution

  • Restart the computer running Tableau Server.
  • If restarting the computer running Tableau Server does not resolve the issue, reinstall Tableau Server.

Cause

The logs indicate that the tabsvc directory cannot be found.
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