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Error "Unexpected Server Error: LogicException: Internal Error..." When Attempting to Download a Crosstab in Tableau Server and Tableau Online


Published: 21 Aug 2017
Last Modified Date: 18 Nov 2017

Issue

When attempting to download a crosstab from Tableau Server, the following error message appears:

"Unexpected Server Error: LogicException: Internal Error - An unexpected error occurred and the operation could not be completed. DATE/TIME (SESSION)."

Environment

  • Tableau Online
  • Tableau Server

Resolution

As a Tableau Server Administrator, upgrade to Tableau Server 10.3.4. For more information, see Upgrading Tableau Server in Tableau Help. 

Cause

This behavior is related to a known issue (ID: 682115) which has been fixed in a recent release of Tableau Server. 
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