KNOWLEDGE BASE

"Unexpected error occurred" When Opening or Unzipping Packaged Workbook


Published: 13 May 2013
Last Modified Date: 17 Jun 2016

Issue

When attempting to open or unzip a packaged workbook (.twbx), you see the following error message:

 Errors occurred while trying to load the workbook "<workbook-name>.twbx". The load was not able to complete successfully.
An unexpected error occurred opening the packaged workbook.

Environment

Tableau Desktop

Resolution

If possible, you must revert to an older version of the workbook.

Cause

The packaged workbook is likely corrupted.
Did this article resolve the issue?