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Error "Uncaught TypeError: Cannot read property 'jAM' of null" Viewing Workbook in Google Chrome


Published: 02 Sep 2016
Last Modified Date: 12 Jan 2017

Issue

When viewing a published workbook, one of the following errors might occur intermittently:

Uncaught TypeError: Cannot read property 'jAM' of null
or

Uncaught TypeError: Unable to get property 'jAM' of undefined or null reference

Environment

  • Tableau Server 10.0.0
  • Tableau Online
  • Windows 7 and Windows 10
  • Google Chrome
  • Internet Explorer 11

Cause

This behavior is related to a known issue (ID: 556488) that has been fixed in the release 10.0.3 of Tableau Server.
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