KNOWLEDGE BASE

Error "Uncaught TypeError: Cannot read property 'jAM' of null" Viewing Workbook


Published: 02 Sep 2016
Last Modified Date: 29 Nov 2017

Issue

When viewing a published workbook, one of the following errors might occur intermittently:

Uncaught TypeError: Cannot read property 'jAM' of null
or

Uncaught TypeError: Unable to get property 'jAM' of undefined or null reference

Environment

  • Tableau Server 10.0.0 - 10.0.2
  • Tableau Server 10.1.0 - 10.1.2

Cause

This behavior is related to a known issue (ID: 556488) that has been fixed in newer versions of Tableau Server.
Did this article resolve the issue?