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Error “Uncaught exception: Unable to load jvm.dll” Running Tabcmd.exe


Published: 18 Jul 2014
Last Modified Date: 15 Jul 2016

Issue

After installing the 64-bit version of tabcmd, the following error might occur:
 
 
Uncaught exception: Unable to load jvm.dll

Environment

  • Tableau Server
  • Tabcmd 64-bit

Resolution

Install tabcmd 64-bit in a different folder than tabcmd 32-bit.

Cause

When installing the 64-bit version tabcmd to the same folder as the 32-bit version, the JVM.dll file is not updated.
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