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Error: "Uncaught exception RuntimeException: java.net.SocketException: Connection reset" When a tabcmd Command Fails


Published: 09 Jun 2015
Last Modified Date: 03 Jul 2017

Issue

When trying to append data to extract with tabcmd publish, or when a tabcmd command fails, the following error might occur

Uncaught exception RuntimeException: java.net.SocketException: Connection reset 

Environment

Tableau Server 9.0

Resolution

Work with your IT team to ensure the tabcmd command is run from the Tableau Server computer.

Cause

A firewall might be interfering if the tabcmd command is not run from the Tableau Server computer. 

Additional Information

To understand which tabcmd process failed, review the tabcmd logs and look for similar error(s): 
[<number>] INFO <date/time>: 0% complete 
[<number>] DEBUG <date/time>: Connecting to url: <url path>/monitor/job 
[<number>] ERROR <date/time>: Uncaught exception RuntimeException: java.net.SocketException: Connection reset

The above log snippet states that the Tableau Server monitoring job failed.
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