KNOWLEDGE BASE

Error "Unable to map / parse JSON in configuration file" when importing settings using TSM


Published: 11 Jan 2018
Last Modified Date: 11 Jan 2018

Issue

When configuring Tableau Server using Tableau Services Manager (TSM) to import .json files with tsm settings import -f filename.json, one of the following errors may be displayed:
 
unable to map JSON in configuration file
unable to parse JSON in configuration file

Environment

Tableau Services Manager
Tableau Server for Linux 10.5 and newer

Resolution

Correct the syntax errors in the JSON file by using an online JSON syntax validator such as JSONlint

Cause

Syntax errors in JSON cause this error message.
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