KNOWLEDGE BASE

Error "Message: Unable to get value of the property ... object is null or undefined" Opening View in Internet Explorer


Published: 30 Apr 2013
Last Modified Date: 04 Sep 2015

Issue

When loading an embedded view in Internet Explorer, an error similar to the following might occur:
 
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C) 
Timestamp: Tue, 30 Apr 2013 08:48:34 UTC 
 
Message: Syntax error 
Line: 1 
Char: 1 
Code: 0 
URI: <url>
 
 
Message: Unable to get value of the property '[Insert]': object is null or undefined 
Line: 1834 
Char: 4187 
Code: 0 
URI: <url>
 
 
Message: Unable to get value of the property '[Insert]': object is null or undefined 
Line: 16 
Char: 17175 
Code: 0 
URI: <url>

The view loads correctly in other browsers.

Environment

  • Tableau Server 8.0 and later versions
  • Internet Explorer
  • JavaScript API

Cause

Possible script error or dashboard does not work with current version of Internet Explorer.

Additional Information

The error message will have the same format as the error message above, but the details of the message will vary.
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