KNOWLEDGE BASE

Error "Unable to Get Property" When Accessing a View in an OEM Version of Tableau Server


Published: 05 Jan 2018
Last Modified Date: 10 Jan 2018

Issue

When you try to access a view in an OEM version of Tableau Server 10.5.0, the following error message may occur:

An unexpected error occurred. If you continue to receive this error please contact your Tableau Server Administrator. 
Session ID: <ID>
Unable to get property 'Get_dashboardNode' of undefined or null reference

 

Environment

Tableau Server 10.5.0 OEM builds

Resolution

Contact Technical Support via the web form or the Customer Portal. Our Support team will be able to provide you with a temporary product key with no data source restrictions which will be unaffected by this issue.

Cause

This behavior is related to a known issue (ID 720869) which will be resolved in a future product release.
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