KNOWLEDGE BASE

Error "Unable to download ... Unable to open this internet site"


Published: 17 Dec 2013
Last Modified Date: 08 Sep 2015

Issue

When downloading drivers or installations packages from Tableau, the following error message might occur:

Unable to download <software installer file name> from <download site>
Unable to open this internet site. The required site is either unavailable or cannot be found. Please try again later.

Environment

  • Tableau Desktop
  • Tableau Server
  • Internet Explorer
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