KNOWLEDGE BASE

Error "Unable to deactivate license" on Mac


Published: 02 Jul 2014
Last Modified Date: 30 Jun 2017

Issue

When you try to deactivate a Tableau Desktop license on the Mac, the following error might occur:
 
Unable to deactivate license

Environment

  • Tableau Desktop 8.2.0
  • OS X

Resolution

Upgrade to Tableau Desktop 8.2.1 or a later version. For more information, see Upgrading Tableau Desktop in the Tableau Knowledge Base.

Cause

This behavior is a known issue that has been corrected in more recent releases.
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