KNOWLEDGE BASE

Error "Unable to create extract" Creating Extracts with Data Source Filters


Published: 31 Jul 2014
Last Modified Date: 08 Apr 2016

Issue

In Tableau Desktop 8.2, when you try to create an extract with data source filters, the following error might occur:
 
Internal Error
An unexpected error occurred and the operation could not be completed.
Unable to create extract

Environment

Tableau Desktop 8.2.0 - 8.2.2

Resolution

Option 1

Upgrade to Tableau Desktop 8.2.3 or a later version. For more information, see Upgrading Tableau Desktop in the Tableau Knowledge Base.

Option 2

Use one of the following workarounds:
  • When creating the extract, add the filters from the Filters > Add option rather than from the Extract > Edit option.
    User-added image
  • Create the extract without filters, and then add data source filters to the existing extract. To add data source filters to an existing extract, in the Data pane, right-click the extract name, select Extract Data, and then add filters in the Extract Data dialog box.
  • Create the extract in Tableau Desktop 8.1, and then connect to the extract from Tableau Desktop 8.2.

Cause

This behavior is a known issue that has been corrected in more recent releases.
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