KNOWLEDGE BASE

Error: "Type ... Refresh skipped." When Dropbox-hosted File Fails to Refresh in Tableau Online


Published: 23 Aug 2017
Last Modified Date: 24 Aug 2017

Issue

When refreshing a published data source in Tableau Online that uses a file hosted in Dropbox, the following error may occur:

Type <data source name> of data source is not in the list of types allowed for refresh. Refresh skipped. (errorCode=60007)

Environment

  • Tableau Online
  • Excel, CSV, or other file hosted in Dropbox

Resolution

Create a new data source connection in Tableau Desktop using the Dropbox connector, and then republish the data source to Tableau Server.

Cause

The data source connection was created in Tableau Desktop using a file-based connector (Excel, Text File, etc.) instead of the Dropbox connector. Tableau Online can only perform refreshes of Dropbox-hosted data sources if the Dropbox connector is used in Tableau Desktop and Dropbox credentials are embedded in the data source during publishing.
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